Lead intake
Forms, lead source, company details, request type, owner assignment, and first-response tracking.
monday CRM setup
monday CRMCRM should make follow-up easier, not add another place to update.
We help teams configure monday CRM around real sales behavior: lead capture, pipeline stages, owner accountability, activities, handoffs, renewals, and manager visibility.
Common CRM problems
Most CRM issues are process issues first.
If salespeople do not know what to update, managers do not trust the dashboard, and follow-up lives in email, the CRM will not create visibility. We design the pipeline so the team can use it consistently.
- Lead sources and intake are unclear.
- Pipeline stages mean different things to different people.
- Follow-up tasks are not assigned or visible.
- Managers cannot see stuck deals or overdue activity.
- Marketing, sales, and delivery handoffs are not connected.
What we configure
A practical CRM foundation.
Pipeline stages
Clear stage definitions, required fields, follow-up logic, deal health, and handoff points.
Dashboards
Open pipeline, stale leads, overdue follow-up, source quality, win/loss visibility, and workload.
CRM review
Need a CRM that your team can actually maintain?
Send your current CRM challenge and we will recommend a practical setup or cleanup path.
Send CRM RequestAircall + monday.com
Business calls. Connected to your CRM.
Bring conversations, customer context, and follow-up into a workflow your team can manage. Livitek helps with integration planning, configuration, and adoption.
Client implementation · Property management
Clear next steps. Visible ownership. Better oversight.
A property team had the records in Buildium, but needed a clearer view of upcoming work. Livitek connected activities, email and management dashboards in monday CRM, supported by CSV data migration and team training.
Explore the property management case ↗