How Livitek Solutions handles customer information.

Last updated: May 5, 2026

Information we collect

When you contact Livitek Solutions, schedule a consultation, or submit an intake form, we may collect information such as your name, email address, phone number, company name, role, website, project details, monday.com use case, meeting preferences, and any message or file information you choose to provide.

We may also receive basic website usage information such as pages visited, device type, browser type, approximate location, referring website, and technical logs used for security, performance, and troubleshooting.

How we collect information

Information may be collected through website contact links, embedded or linked monday.com forms, Calendly scheduling pages, email, phone calls, website analytics, and hosting logs.

How we use information

We use the information to respond to inquiries, schedule calls, understand your needs, prepare recommendations, deliver consulting services, provide monday.com implementation and training support, improve our website, maintain security, and manage business communications.

Third-party services

We use third-party services to operate the website and respond to requests. These may include monday.com for forms and CRM workflows, Calendly for scheduling, Google Analytics if enabled for website measurement, Netlify for website hosting, GoDaddy for domain and email services, and other tools used to communicate with customers or deliver services.

These providers may process information according to their own privacy policies and service terms. We use them to support normal business operations and do not sell personal information.

How we share information

We may share information with service providers who help us run the website, schedule meetings, manage inquiries, deliver consulting services, or maintain security. We may also disclose information if required by law, to protect our rights, or to prevent misuse of our services.

Data retention

We keep business inquiry and customer information for as long as needed to respond to requests, provide services, maintain records, improve operations, and meet legal or business obligations. If information is no longer needed, we may delete or archive it according to our normal business practices.

Your choices

You may contact us to request access, correction, or deletion of information you provided to us. Some information may need to be retained for legitimate business, legal, security, or recordkeeping reasons.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No website, email, form, or online service can guarantee perfect security.

Children's privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

Updates to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Contact us

For privacy questions or requests, contact Livitek Solutions at sales@liviteksolutions.com.