Last updated: September 4, 2025
Terms of Service
These Terms of Service ("Terms") apply to liviteksolutions.com and any pages we control (the "Site"), operated by Livitek Solutions LLC ("Livitek," "we," "us," or "our"), a Maryland, USA company. By using the Site, contacting us, or booking a consultation, you agree to these Terms.
If you sign a separate proposal, order form, or statement of work (an "SOW") with us, that document governs the services it covers. These Terms apply to your use of the Site and any general content or information we provide through it.
1. Eligibility and Business Use
The Site is intended for use by business users. You must be legally able to enter into a binding agreement in your jurisdiction to access or use the Site.
2. No Legal, Financial, or HR Advice
All content on the Site is provided for general informational purposes only. We do not offer legal, tax, financial, or human resources advice.
3. Our Services
We provide IT consulting, SaaS implementation, integrations (including Make and APIs), training, and related services. The specific scope, pricing, and timelines of our services are defined in a mutually accepted SOW or proposal. Any timelines displayed on the Site are estimates only until confirmed in writing.
4. Third-Party Services and Trademarks
We may reference or integrate third-party platforms and services (such as monday.com, Make, Google, GoDaddy, Calendly, and others) as part of our work or content. These services are governed by their own terms and privacy policies, and we do not control or endorse them. Livitek Solutions is an independent consultancy and is not affiliated with, endorsed by, or sponsored by monday.com Ltd. or any other third party, unless explicitly stated. Any references to certifications reflect successful completion of publicly available training programs and do not imply formal partnership. All third-party names, logos, and trademarks mentioned on the Site are the property of their respective owners, and no license is granted to use them.
5. Your Responsibilities
6. Privacy
Our Privacy Policy, which is part of these Terms, explains how we collect, use, and protect personal information. Please review it to understand your rights and our practices.
7. Quotes, Proposals, and Changes
Work begins only after mutual acceptance of a written SOW or proposal. Changes to scope or timelines may require a signed change order. Unless otherwise stated in your SOW, invoices are due upon receipt, and late payments may incur fees or interest. You are responsible for applicable taxes, excluding our income taxes.
8. Cancellations and Rescheduling
If your SOW includes scheduled sessions, you may reschedule with reasonable notice (typically 24–48 hours, as specified). Missed or late-canceled sessions may be billed.
9. Intellectual Property
10. Data, Access, and Third-Party Systems
You are responsible for the accuracy, legality, and permissions of all data you provide. You are also responsible for maintaining access to third-party accounts used in a project (including admin permissions where needed). We are not liable for outages, rate limits, changes, or removals by third-party platforms.
11. Site Availability and Changes
We may modify, suspend, or discontinue any part of the Site at any time. We may also update these Terms periodically. The "Last updated" date reflects the latest version. Continued use of the Site after changes indicates acceptance.
12. Prohibited Uses
You agree not to:
13. Disclaimers
The Site and its content are provided "as is" and "as available." We disclaim all warranties, including those of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation.
14. Limitation of Liability
To the maximum extent permitted by law, Livitek and its personnel shall not be liable for indirect, incidental, special, consequential, or punitive damages; or loss of profits, revenue, data, or business opportunities. Our total liability related to the Site will not exceed $100 or the amount you paid for access, whichever is greater.
15. Indemnification
You agree to defend, indemnify, and hold harmless Livitek from any claims, losses, or costs (including legal fees) arising from your misuse of the Site, unlawful content, or violation of these Terms.
16. Electronic Communications
By contacting us or using the Site, you consent to receive service-related communications electronically.
17. Governing Law and Venue
These Terms are governed by the laws of Maryland, USA, without regard to conflicts of law. Any disputes shall be resolved in the state or federal courts located in Maryland, and you waive objections to venue.
18. Dispute Resolution
Before pursuing legal action, both parties agree to attempt informal resolution for at least 30 days. If both sides agree in writing, disputes may be submitted to binding arbitration under the American Arbitration Association rules. Otherwise, disputes may be heard in the courts described above.
19. Severability and Waiver
If any part of these Terms is found unenforceable, the remainder shall remain in effect. A failure to enforce any provision is not a waiver of rights.
20. Entire Agreement
These Terms, along with any mutually signed SOW or agreement, represent the complete agreement between you and Livitek regarding the Site and related services.
Livitek Solutions LLC
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